Page 1 of 1
Getting some slowness
Posted: Mon Nov 09, 2020 4:35 pm
by Daehawk
Seeing some random dragging occurring. When I first tried to load the site it sat and sat then timed out. I tried again and right before time out it loaded up.
I then tried to post in the sad pet thread about my little rat a 2nd time and after hitting submit it sat a min then nothing happened. The blue color of the submit button even went off. But no error. I clicked again and it loaded.
Seems good now.
Re: Getting some slowness
Posted: Mon Nov 09, 2020 4:59 pm
by stessier
Same - intermittent throughout the afternoon. Thought it was me.
Re: Getting some slowness
Posted: Mon Nov 09, 2020 5:53 pm
by Daehawk
It could be me as a speedtest I use timed out but then worked. Shrug.
Re: Getting some slowness
Posted: Mon Nov 09, 2020 11:38 pm
by Daehawk
Slooow postings now.
Re: Getting some slowness
Posted: Tue Nov 10, 2020 10:17 am
by Blackhawk
I'm noticing it now, too.
Re: Getting some slowness
Posted: Tue Nov 10, 2020 10:47 am
by $iljanus
Intermittent slow downs this morning. Wasn't sure if it was a tapatalk or forum issue.
Re: Getting some slowness
Posted: Tue Nov 10, 2020 10:55 am
by Zaxxon
Same, on web so not just Tapatalk.
Re: Getting some slowness
Posted: Tue Nov 10, 2020 2:56 pm
by FishPants
Next time it happens please run a traceroute and paste it into a code block for me please, I didn't see this until now - and currently 'top' isn't showing anything chewing up memory or CPU. Wondering if it was not network pathing (especially if you had a speedtest timeout).
Re: Getting some slowness
Posted: Tue Nov 10, 2020 4:03 pm
by Blackhawk
FishPants wrote: ↑Tue Nov 10, 2020 2:56 pm
Next time it happens please run a traceroute and paste it into a code block for me please, I didn't see this until now - and currently 'top' isn't showing anything chewing up memory or CPU. Wondering if it was not network pathing (especially if you had a speedtest timeout).
*cough* Could you give us non-IT folks the ten second how-to?
Re: Getting some slowness
Posted: Tue Nov 10, 2020 4:06 pm
by FishPants
"tracert
www.octopusoverlords.com" -- it's common for your router and last hop to be stars (you will probably want to mask out your external IP address as well).
Another option is to go to speedtest.net and hit "change server", search on "OVH" and pick "OVH Cloud, Beauharnois, QC" which is where our server resides -- that won't tell ou where the problem is, but at least it tells you what your current throughput is to the data centre versus your normal speedtest. Helps me understand if it's something on the server vs network internets.
Re: Getting some slowness
Posted: Tue Nov 10, 2020 4:09 pm
by Daehawk
I myself know what traceroute is but I am in the dark on pasting a code block.
But here's mine right now during just a very slight pause in posting after I click.
Re: Getting some slowness
Posted: Tue Nov 10, 2020 6:24 pm
by stessier
Daehawk wrote: ↑Tue Nov 10, 2020 4:09 pm
I myself know what traceroute is but I am in the dark on pasting a code block.
But here's mine right now during just a very slight pause in posting after I click.
It's this for future reference.
Code: Select all
Tracing route to octopusoverlords.com [167.114.100.121]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms router.asus.com
2 * * * Request timed out.
3 14 ms 8 ms 13 ms dtr02clevtn-tge-0-7-0-5.clev.tn.charter.com [96.34.68.97]
4 19 ms 15 ms 7 ms 096-034-012-161.biz.spectrum.com [96.34.12.161]
5 12 ms 12 ms 14 ms 096-034-012-156.biz.spectrum.com [96.34.12.156]
6 23 ms 15 ms 18 ms crr02spbgsc-bue-401.spbg.sc.charter.com [96.34.69.254]
7 21 ms 24 ms 15 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.50]
8 27 ms 23 ms 23 ms bbr01gnvlsc-bue-800.gnvl.sc.charter.com [96.34.0.134]
9 31 ms 39 ms 31 ms bbr01aldlmi-tge-0-0-0-13.aldl.mi.charter.com [96.34.0.161]
10 32 ms 25 ms 31 ms bbr01ashbva-bue-2.ashb.va.charter.com [96.34.3.159]
11 27 ms 30 ms 24 ms ash-1-a9.va.us [142.44.208.118]
12 33 ms 31 ms 28 ms be100-1039.nwk-1-a9.nj.us [198.27.73.202]
13 43 ms 40 ms 46 ms be102.bhs-g1-nc5.qc.ca [198.27.73.204]
14 * * * Request timed out.
15 46 ms 42 ms 40 ms be50-5.bhs-3a-a9.qc.ca [198.27.73.92]
16 45 ms 40 ms 39 ms octopusoverlords.com [167.114.100.121]
Re: Getting some slowness
Posted: Tue Nov 10, 2020 7:46 pm
by Isgrimnur
Code: Select all
1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 10 ms 8 ms 159-111-144-218.res.spectrum.com [159.111.144.218]
4 15 ms 15 ms 15 ms 096-034-113-254.biz.spectrum.com [96.34.113.254]
5 31 ms 15 ms 15 ms bbr01dllstx-bue-2.dlls.tx.charter.com [96.34.2.32]
6 28 ms 26 ms 34 ms bbr01blvlil-bue-805.blvl.il.charter.com [96.34.0.16]
7 28 ms 27 ms 28 ms bbr01olvemo-bue-3.olve.mo.charter.com [96.34.0.14]
8 39 ms 39 ms 39 ms bbr02chcgil-bue-2.chcg.il.charter.com [96.34.0.12]
9 41 ms 42 ms 34 ms prr01chcgil-bue-4.chcg.il.charter.com [96.34.3.11]
10 56 ms 56 ms 57 ms be100-101.chi-1-a9.il.us [178.32.135.96]
11 64 ms 64 ms 71 ms be103.bhs-g1-nc5.qc.ca [198.27.73.206]
12 * * * Request timed out.
13 71 ms 63 ms 63 ms be50-5.bhs-3a-a9.qc.ca [198.27.73.92]
14 64 ms 62 ms 69 ms octopusoverlords.com [167.114.100.121]
Re: Getting some slowness
Posted: Tue Nov 10, 2020 7:54 pm
by Blackhawk
After failing twice, I discovered that this is performed in a command window.
Code: Select all
1 2 ms 2 ms 1 ms 10.0.0.1
2 13 ms 11 ms 17 ms 96.120.112.149
3 13 ms 29 ms 12 ms 96.110.168.49
4 12 ms 15 ms 11 ms 96.108.120.85
5 19 ms 16 ms 19 ms 96.108.120.161
6 25 ms 30 ms 23 ms be-3-ar01.area4.il.chicago.comcast.net [68.86.188.181]
7 26 ms 25 ms 24 ms be-32231-cs03.350ecermak.il.ibone.comcast.net [96.110.40.57]
8 26 ms 26 ms 24 ms be-2304-pe04.350ecermak.il.ibone.comcast.net [96.110.37.42]
9 23 ms 27 ms 30 ms chi-1-a9.il.us [142.44.208.125]
10 43 ms 44 ms 42 ms be103.bhs-g1-nc5.qc.ca [198.27.73.206]
11 * * * Request timed out.
12 43 ms 54 ms 41 ms be50-5.bhs-3a-a9.qc.ca [198.27.73.92]
13 40 ms 43 ms 41 ms octopusoverlords.com [167.114.100.121]
Re: Getting some slowness
Posted: Tue Nov 10, 2020 7:58 pm
by The Meal
Local (ping: 13 ms)
Quebec (ping: 55 ms):
Re: Getting some slowness
Posted: Tue Nov 10, 2020 10:29 pm
by Moat_Man
The Meal wrote: ↑Tue Nov 10, 2020 7:58 pm
Local (ping: 13 ms)
Quebec (ping: 55 ms):
I dunno capt'n. I'm givin' the hamsters all the maple syrup they can handle...
Re: Getting some slowness
Posted: Wed Nov 11, 2020 7:36 am
by FishPants
Well so far I don't see anything unusual on the traces posted nor the speed tests.. I'll look in logs, but I'm not sure where to start.
Re: Getting some slowness
Posted: Wed Nov 11, 2020 7:48 am
by stessier
I ran these right after getting a gateway timeout, but these traces make it look like it's actually me.
Code: Select all
Tracing route to octopusoverlords.com [167.114.100.121]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 17 ms 18 ms 14 ms crr12gnvlsc-tge-0-1-0-4.gnvl.sc.charter.com [96.34.92.28]
4 15 ms 18 ms 14 ms crr01gnvlsc-bue-100.gnvl.sc.charter.com [96.34.67.12]
5 31 ms 19 ms 21 ms 96.34.2.112
6 37 ms 28 ms 29 ms bbr01aldlmi-tge-0-0-0-13.aldl.mi.charter.com [96.34.0.161]
7 29 ms 26 ms 39 ms bbr01ashbva-bue-2.ashb.va.charter.com [96.34.3.159]
8 23 ms 31 ms 25 ms ash-1-a9.va.us [142.44.208.118]
9 24 ms 23 ms 24 ms be100-1039.nwk-1-a9.nj.us [198.27.73.202]
10 35 ms 41 ms 32 ms be102.bhs-g1-nc5.qc.ca [198.27.73.204]
11 * * * Request timed out.
12 40 ms 45 ms 50 ms be50-5.bhs-3a-a9.qc.ca [198.27.73.92]
13 41 ms 49 ms 43 ms octopusoverlords.com [167.114.100.121]
Code: Select all
Tracing route to octopusoverlords.com [167.114.100.121]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 31 ms 49 ms 15 ms crr12gnvlsc-tge-0-1-0-4.gnvl.sc.charter.com [96.34.92.28]
4 16 ms 21 ms 29 ms crr01gnvlsc-bue-100.gnvl.sc.charter.com [96.34.67.12]
5 24 ms 21 ms 21 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.112]
6 24 ms 28 ms 29 ms bbr01aldlmi-tge-0-0-0-13.aldl.mi.charter.com [96.34.0.161]
7 35 ms 49 ms 23 ms bbr01ashbva-bue-2.ashb.va.charter.com [96.34.3.159]
8 27 ms 36 ms 28 ms ash-1-a9.va.us [142.44.208.118]
9 48 ms 50 ms 30 ms be100-1039.nwk-1-a9.nj.us [198.27.73.202]
10 47 ms 47 ms 39 ms be102.bhs-g1-nc5.qc.ca [198.27.73.204]
11 * * * Request timed out.
12 40 ms 73 ms 43 ms be50-5.bhs-3a-a9.qc.ca [198.27.73.92]
13 42 ms 42 ms 38 ms octopusoverlords.com [167.114.100.121]
Edit: Posting this took over 30s. Weird.
Re: Getting some slowness
Posted: Wed Nov 11, 2020 8:27 am
by FishPants
It's common for your router or cable modem to not show up in the traceroute (the second hop being * * *) -- also that hop 11 into OVH, normal screening firewall that won't respond to the trace. The rest of the hops look good, really we are looking for some long ping times in the middle that would indicate problems.
I did remove some variables on the mariadb config and cycle the daemon (that was probably the SQL gateway error you saw as it takes a moment to quiesce the database and restart it/load it back into memory).
Keeping an eye on it, I installed some other linux tools to help me parse logs easier, and I'm not seeing much that would indicate a performance issue yet.
Re: Getting some slowness
Posted: Wed Nov 11, 2020 9:41 am
by stessier
Ah - well it's good you are in charge.
Thanks again for all the work!