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[Bethesda] Fallout 76

If it's a video game it goes here.

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Blackhawk
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Re: [Bethesda] Fallout 76

Post by Blackhawk » Sun Jan 20, 2019 4:04 pm

I've spent days working on a support ticket with Bethesda.

I have one character that I can play for hours. My other character gets disconnected within minutes of logging in.

After testing one factor after another (unequip everything/in combat vs out/different locations/camp up or not up/etc), I still can't keep that character connected more than five minutes. And I can still log in on my other character and play just fine.

After sending them all of the information they asked for, after doing all those tests, they finally got back to me with their solution:
Thank you for contacting the Bethesda Customer Support Team and your patience in waiting for assistance. My name is Daniel and I'll be happy to assist you today.

I understand you are experiencing poor performance with Fallout 76. I'll be happy to investigate what's going here for you.

After investigating I've found that you do not meet the Game's system minimum requirements.

[SNIP]

If you continue to have issues, we will be unable to assist with further troubleshooting as you don't meet the minimum requirements. I understand this wasn't the answer you were wanting, and I truly want to provide a different one, however I'm afraid our hands are tied here and we are unable to assist.
I meet every requirement (and all of their 'recommended') except one: Their CPU requirement is "Processor: Intel Core i5-6600k 3.5 GHz/AMD Ryzen 3 1300X 3.5 GHz or equivalent". Mine is an i5 4670k 3.4 GHz. 0.1 GHz slower.

They won't help me with my 'poor performance' - my performance is fine. One character plays just fine, the other is broken.

And they won't help.

Fuck Bethesda. They've been sliding downhill for years, and now I've lost all the respect I used to have for them in the days of DarkUI and the Morrowind project.
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Re: [Bethesda] Fallout 76

Post by Blackhawk » Sun Jan 20, 2019 4:49 pm

I honestly don't remember the last time I've played a game with this many issues. I read the reviews, but I wanted a new Fallout so badly that I blindly assumed that it would be stabilized by the time I got it after Christmas. And this was the only thing I bought for myself this year. And it's still just broken. I suppose it's my fault for not remembering that all the other Bethesda games I loved so much were only a solid as they were due to fan patches after Bethesda abandoned them.

I have patiently ignored the bugs, the server crashes, the frequent instances of my entire group - from all over the country - receiving simultaneous 'lost connection to server, controls locked' messages repeatedly. I've ignored the disappearing items, the glitches, and everything else. I've been a Bethesda fan for a long, long time. I've sold so, so many people on their games. I've defended Bethesda so much over the years, including this game. Hell, I defended the horse armor once or twice!

I'm done. This game is just so broken, and refusing support over an irrelevant technicality crosses the line - although some may say that it's justified. I'm done with buying their games until they're on deep sale and the community has had time to fix them.

And it's heartbreaking.
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Re: [Bethesda] Fallout 76

Post by Sepiche » Sun Jan 20, 2019 8:18 pm

FWIW I haven't noticed any connection issues in the last few weeks of playing.
Last edited by Sepiche on Mon Jan 21, 2019 3:00 pm, edited 1 time in total.

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Re: [Bethesda] Fallout 76

Post by Kurth » Mon Jan 21, 2019 1:45 am

Blackhawk wrote:
Sun Jan 20, 2019 4:04 pm
I've spent days working on a support ticket with Bethesda.

I have one character that I can play for hours. My other character gets disconnected within minutes of logging in.

After testing one factor after another (unequip everything/in combat vs out/different locations/camp up or not up/etc), I still can't keep that character connected more than five minutes. And I can still log in on my other character and play just fine.

After sending them all of the information they asked for, after doing all those tests, they finally got back to me with their solution:
Thank you for contacting the Bethesda Customer Support Team and your patience in waiting for assistance. My name is Daniel and I'll be happy to assist you today.

I understand you are experiencing poor performance with Fallout 76. I'll be happy to investigate what's going here for you.

After investigating I've found that you do not meet the Game's system minimum requirements.

[SNIP]

If you continue to have issues, we will be unable to assist with further troubleshooting as you don't meet the minimum requirements. I understand this wasn't the answer you were wanting, and I truly want to provide a different one, however I'm afraid our hands are tied here and we are unable to assist.
I meet every requirement (and all of their 'recommended') except one: Their CPU requirement is "Processor: Intel Core i5-6600k 3.5 GHz/AMD Ryzen 3 1300X 3.5 GHz or equivalent". Mine is an i5 4670k 3.4 GHz. 0.1 GHz slower.

They won't help me with my 'poor performance' - my performance is fine. One character plays just fine, the other is broken.

And they won't help.

Fuck Bethesda. They've been sliding downhill for years, and now I've lost all the respect I used to have for them in the days of DarkUI and the Morrowind project.
That's unbelievably shitty. I'm suffering the same connection issues on XBOX One, for what it's worth. You clearly already know this, but the insignificant variance between your system and the recommended system specs is entirely irrelevant. Bethesda knows this, too. Apparently, they just don't give a fuck. Have you thought about trying to go over the CSR's head? Maybe try to get word to someone higher up. You probably won't get any satisfaction, but, personally, I couldn't let it rest at that. Too obnoxious on Bethesda's part. If you do choose to follow up, here's hoping you give them hell!
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Re: [Bethesda] Fallout 76

Post by Blackhawk » Mon Jan 21, 2019 1:59 am

I looked into that briefly. They've made it as hard as possible to find human beings. And to be honest, from the reports I've seen from others, this is their norm.
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Re: [Bethesda] Fallout 76

Post by AjD » Mon Jan 21, 2019 1:17 pm

Blackhawk, I'd suggest posting your problem (text verbatim, just like you did here) on the Fallout76 subreddit. The community there will read it, perhaps try to solve it, and your problem will at least go public (or maybe even viral).

Bethesda also reads that subreddit, and sometimes even replies to the more controversial topics. Worth a shot.

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Re: [Bethesda] Fallout 76

Post by Blackhawk » Mon Jan 21, 2019 1:32 pm

Long since done. The consensus seemed to be "It's Bethesda."
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Re: [Bethesda] Fallout 76

Post by AjD » Mon Jan 21, 2019 1:36 pm

That sucks. FWIW, I also bought the game (when it went on sale for thirty bucks over the holidays). Still haven't installed it. I've been waiting for the bigger bugs to get squashed. I read this thread from time to time to see if that's happened yet. Didn't think it would take this long.

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Re: [Bethesda] Fallout 76

Post by Paingod » Mon Jan 21, 2019 2:12 pm

Blackhawk wrote:
Mon Jan 21, 2019 1:32 pm
Long since done. The consensus seemed to be "It's Bethesda."
And with it being an un-moddable "Online" game, Bethesda's sucking isn't going to be fixed by the community and leave you with a great game after 57 mods and 4 unofficial patches.

I'm sorry they kicked you in the Fallout.
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Re: [Bethesda] Fallout 76

Post by Jaymon » Tue Jan 22, 2019 7:26 pm

All I wanted was co-op fallout with my friend. Thats it. Plenty of games have had that, and the quests work fine, and the pathing works fine, and the connecting to each other works fine.

They didn't even need to put up servers, I don't mind hosting the multiplayer, just like I do for many other games. Thats all I want, and it seems that only modding will get it for me. And that makes me sad.
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Re: [Bethesda] Fallout 76

Post by Montag » Wed Jan 23, 2019 9:35 am

So after the MS Tuesday Windows update, it works for me again.
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Re: [Bethesda] Fallout 76

Post by Blackhawk » Wed Jan 23, 2019 11:33 am

No joy for me. I uninstalled it, downloaded the game again and reinstalled it in the default location, and I still get disconnected within four or five minutes on my group character. Since Bethesda support won't discuss the issue with me, I'm out of options.
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Re: [Bethesda] Fallout 76

Post by Montag » Thu Jan 24, 2019 3:59 pm

This week's windows update fixed my problem. I can play the game again.
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Re: [Bethesda] Fallout 76

Post by Hyena » Thu Jan 24, 2019 4:30 pm

Funny thing, I've been playing the game pretty consistently since opening week, and I've had a fraction of the bugs listed here. What REALLY boggles my mind is that in that time, I've gotten to lvl 39 completely solo, yet I see guys wandering around at lvl 215. What in the actual HELL? Did they find some way to break the game, or are they wearing astronaut diapers and feeding intravenously?
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Re: [Bethesda] Fallout 76

Post by Montag » Thu Jan 24, 2019 7:04 pm

Hyena wrote:
Thu Jan 24, 2019 4:30 pm
Funny thing, I've been playing the game pretty consistently since opening week, and I've had a fraction of the bugs listed here. What REALLY boggles my mind is that in that time, I've gotten to lvl 39 completely solo, yet I see guys wandering around at lvl 215. What in the actual HELL? Did they find some way to break the game, or are they wearing astronaut diapers and feeding intravenously?
In the beginning there were some exploits that basically gave unlimited experience. You use to get a ton of experience at the Whitespring after it was nuked. Still can get a lot, but it is reduced.
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Re: [Bethesda] Fallout 76

Post by Max Peck » Sat Feb 23, 2019 12:35 pm

2019 dev roadmaps
  • Spring - Wild Appalachia
    Enlarge Image
  • Summer - Nuclear Winter
    • New Game Mode: Nuclear Winter – An entirely new way to play Fallout 76, completely changing the rules of the Wasteland.
    • New Vault Raids: Vaults 96 and 94 Opening – For our most seasoned players, test your strength in all new high-level group Vault Raids.
    • New Feature: Legendary Players – An all-new prestige system will allow players above level 50 to become Legendary, resetting their characters with all new more powerful abilities.
  • Fall - Wastelanders
    Wastelanders will include a new main questline, new factions, new events, new features and even more surprises.
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Re: [Bethesda] Fallout 76

Post by Buatha » Mon Mar 25, 2019 9:43 am

I found an online code for $20 on Xbox One, so I've decided to see how bad (or good) the game is right now for that price.
"Some people say never...I just say no"

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Re: [Bethesda] Fallout 76

Post by Buatha » Wed Mar 27, 2019 10:28 am

Maybe I'm just enjoying the state of the game after patches, but I have not found any issues with stability and wasn't disconnected once. I'm playing on Xbox One due to the cheap price of the game, so I don't know if that is better or worse versus the PC version.

I can see how people don't dig this Fallout. I don't care for the food/water mechanic...although it makes it more 'apocalyptic" to need this, but I find it annoying. The other experienced players have been providing weapons/armor/ammo without me asking...super nice. I like the mobile C.A.M.P. I haven't gotten that far into Fallout 4, so I don't know if this mobility exists there.

I came into the game with very low expectations, but so far, I'm enjoying it. I'm more of a "lone wanderer" type and don't mind the lack of people since I imagine most people wouldn't have survived. It's been a little slow going since I'm having to craft everything, but I heard there are vendors around...although I have no money. I figured I'd find some caps by now.
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Re: [Bethesda] Fallout 76

Post by MonkeyFinger » Wed Mar 27, 2019 10:43 pm

Found this article about the new Survival mode: You are either Level 100 or Dead Meat. :lol:
-mf

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Re: [Bethesda] Fallout 76

Post by Buatha » Thu Mar 28, 2019 2:39 pm

Yeah, I skipped that Beta option.

And, I typed too soon. I got disconnected yesterday...but so far, only the one time. :)
"Some people say never...I just say no"

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Re: [Bethesda] Fallout 76

Post by Bad Demographic » Wed Apr 03, 2019 11:32 am

Buatha wrote:
Thu Mar 28, 2019 2:39 pm
Yeah, I skipped that Beta option.

And, I typed too soon. I got disconnected yesterday...but so far, only the one time. :)
I still get disconnected now and then, but after a major patch (a month ago?) it doesn't happen often. Used to be at least once every session.
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Re: [Bethesda] Fallout 76

Post by Grifman » Sun May 05, 2019 2:47 pm

A devastating takedown of Fallout 76:

https://www.youtube.com/watch?v=kjyeCdd-dl8
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Re: [Bethesda] Fallout 76

Post by Blackhawk » Sun May 05, 2019 5:55 pm

Grifman wrote:
Sun May 05, 2019 2:47 pm
A devastating takedown of Fallout 76:

https://www.youtube.com/watch?v=kjyeCdd-dl8
And quite accurate at that.
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Re: [Bethesda] Fallout 76

Post by Kraken » Sun May 05, 2019 9:49 pm

Blackhawk wrote:
Sun May 05, 2019 5:55 pm
Grifman wrote:
Sun May 05, 2019 2:47 pm
A devastating takedown of Fallout 76:

https://www.youtube.com/watch?v=kjyeCdd-dl8
And quite accurate at that.
Brutal. I bailed halfway thru since I didn't play the game and didn't want to sit thru his commercial. Has this game finally died, or are people still soldiering on?

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Re: [Bethesda] Fallout 76

Post by Max Peck » Sun May 05, 2019 10:16 pm

Kraken wrote:
Sun May 05, 2019 9:49 pm
Has this game finally died, or are people still soldiering on?
According to RPS, it's doing fine.
As rough as its launch may have been, Fallout 76 remains a very popular game, with a large, dedicated and increasingly moneyed and geared player-base.
Time and tide melt the snowman.

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Re: [Bethesda] Fallout 76

Post by Stefan Stirzaker » Mon May 06, 2019 1:39 am

Still going. Play with my dad most nights a hour or two. Always jokes when he goes to take tablets at 730 that hes off to rake his rad-x. (Hes having chemo atm)

Bugs yes still some but theyre getting less

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Re: [Bethesda] Fallout 76

Post by Unagi » Mon May 06, 2019 8:03 am

Every time I read the title of the game, I long for Interstate 76'

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Re: [Bethesda] Fallout 76

Post by coopasonic » Mon May 06, 2019 9:08 am

Unagi wrote:
Mon May 06, 2019 8:03 am
Every time I read the title of the game, I long for Interstate 76'
Of all the things that could use an update. I'll sign up for that one. Hell I'd even pledge to a kickstarter for it and I don't kickstart video games any more.

Just to be on topic, I haven't even spared a thought for FO76 since the initial. Too much sandbox/make your own fun. Entertain me!
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Re: [Bethesda] Fallout 76

Post by MonkeyFinger » Sun May 12, 2019 9:50 am

I keep seeing announcements about the game and the changes they are making and the thought of reinstalling and trying it out again creeps into my brain. And then I see this article about cannibalism in the game and it creeps right back out again. I've got no problem with it as a perk in a single player game but something about it in this game just tastes wrong to me. :(
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Re: [Bethesda] Fallout 76

Post by Buatha » Tue May 14, 2019 1:17 pm

I see what you did there :)
"Some people say never...I just say no"

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