You have my job.WarPig wrote:Sole IT in an office of ~200 users. I work in the Phoenix office of a larger California-based non-profit health care company. Like Paingod, I do everything from fielding helpdesk calls to initiating projects, testing new hardware, systems administration, light network engineering, basically everything we don't call a vendor to do. I report to nobody locally and sit in a locked, windowless room adjacent to our small server room. I find myself wishing for the phone to ring some days, it gets very lonely..
Except my office has a window (and two other guys, the art department), we are a public for-profit health product manufacturer (mostly suture) and we only have ~40 users. The facility employs about 100 people but I never have to go into the clean room. Most days I struggle to find enough work to fill my day.
Prior to this I worked as a contractor at a large steel recycling company. I started on the helpdesk and quickly moved to desktop support. I was the "Executive Support" guy which meant I was the C-class executives' bitch. I really liked the people I worked with in the IT department but after a few years as a contractor the relatively low pay compared to full-time employees and the stress of supporting people who could make me disappear in the shredder became too much.
Before that I worked for 8 years at a title insurance company in the same sort of solo IT role I have now. I learned a lot but grew tired of the roller-coaster nature of title companies - I hated each fall when we had to let 25% of the work force go. Eventually my name found its way onto the layoff list. Last time I checked that company was down to ~20 people from a high of maybe 75.
I have a BA in Psychology/Sociology from Mizzou for no apparent reason and an Associates in CIS for fairly obvious reasons.
I'm now convinced that I'm much happier as part of an IT team rather than as the "one IT guy." I got into IT because I knew more about PCs than the tech person at the time and I have the ability to fix problems without making the users feel stupid (which is more rare in the IT world than you'd think) but I see burnout looming on the horizon. I think part of the problem is that my 5 year old knows more about PCs and has more patience than the average use.
I'm ready to leave IT behind but I have no idea what I what to do next.
Good thing there are lots of job openings and opportunities out there right?
Right?