Amazon has whacked our affiliate account. Hosting Donations/Commitments $2063 of $1920 (Sept 13/18). In Hand $1466 (Lump sum payments minus paypal graft). Paypal Donation Link Here

New PC is not exactly compatible with older games...

For general computer discussion & help, come here

Moderators: Bakhtosh, EvilHomer3k

Post Reply
User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

New PC is not exactly compatible with older games...

Post by Kasey Chang » Wed Mar 20, 2019 11:12 am

As many of you know, I bought a new PC a few months ago. It's top of the line (i7-9700K / RTX 2070 water block / 16GB DDR4 RAM) yet I am having problems running some of the older games I have in my Steam library, stuff that I bought but didn't have a good enough PC to play on.

I can't run Watch Dogs (1). It keeps crashing in the intro cutscene. Graphics corruption suggests this was a video card issue. I've tried all sorts of video settings. The only ones that seem to make the game last a little longer was turning the game down to 1280x720 and graphics setting to "low" preset. But I keep getting stuck in the intro sequences.

Sniper Elite V2 was crashing like crazy. It was working fine (I finished the main campaign), then one day, it wasn't. I suspected that it's one of the Microsoft Windows Updates, but there's no way to tell which ones really caused it. It doesn't even load the main menu. This makes it impossible to play the DLC missions as those don't have checkpoints. If you crashed in the middle, you lose all progress in the mission.

Sniper Elite 3 was also crashing until I also detuned it slightly to 1680x1050 (instead of 1080p) and windowed. Not sure why that'd made a difference. Also turned off any supersampling. It still crashes, but only occasionally.

I can't run Deus Ex Human Revolution Director's Cut until again, turned off DX11, lowered res to 1280x720, and graphics to low.

WTF is going on? I didn't have this much problem, I swear, until maybe 2-3 weeks ago when I got the darn MS update.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Blackhawk
Posts: 26519
Joined: Tue Oct 12, 2004 9:48 pm
Location: Southwest Indiana
Contact:
Blackhawk’s avatar
Offline

Re: New PC is not exactly compatible with older games...

Post by Blackhawk » Wed Mar 20, 2019 7:30 pm

Did you try stripping the drivers entirely (safe mode, internet disconnected, Display Driver Uninstaller) and reinstalling?
[This space left intentionally blank.]

User avatar
Daehawk
Posts: 43120
Joined: Sat Jan 01, 2005 1:11 am

Re: New PC is not exactly compatible with older games...

Post by Daehawk » Wed Mar 20, 2019 7:49 pm

Cant you step back your Windows update?
https://www.gofundme.com/please-help-di ... -wife-died ....Help for me to take care of stuff . Wife died Jan 3 2019 after 31 years. My soulmate.
---------------------------------------------
I am Dyslexic of Borg, prepare to have your ass laminated.
GroovAtroN, stop asking
I guess Ray Butts has ate his last pancake.
http://steamcommunity.com/id/daehawk

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Thu Mar 21, 2019 11:18 am

Daehawk wrote:
Wed Mar 20, 2019 7:49 pm
Cant you step back your Windows update?
I thought I tried that. It could be the 1809 update they rolled out 11 days ago.

I guess I'll go to "Recovery" and roll back the entire update back to 1803.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
gameoverman
Posts: 5235
Joined: Wed Oct 26, 2005 2:21 pm
Location: Glendora, CA

Re: New PC is not exactly compatible with older games...

Post by gameoverman » Thu Mar 21, 2019 1:42 pm

I'd look at videocard temperatures. One thing that can happen when you use a top end computer to run older games is the top end computer can generate very high framerates. This can cause the videocard to generate lots of heat. I notice you're using a water block. If it's inadequate, or not set up properly, there's a chance it's not keeping up with demands.

The quick test is to cap framerates, to 60fps for instance. What you're trying to prevent is framerate from skyrocketing to 400+fps in the menus or other undemanding areas of the game.

User avatar
Zitterbacke
Posts: 603
Joined: Thu Nov 11, 2004 11:24 pm

Re: New PC is not exactly compatible with older games...

Post by Zitterbacke » Thu Mar 21, 2019 1:54 pm

Also, cut back on any overclocking. I had terrible problems with BF-V till I had my RAM run on basic speed. Worth a shot, also is there still something like a compatibility mode in Windows?
Playing suffering BF-V

User avatar
Rumpy
Posts: 8504
Joined: Sun Mar 27, 2005 6:52 pm
Location: Sudbury, Ontario, Canada

Re: New PC is not exactly compatible with older games...

Post by Rumpy » Thu Mar 21, 2019 2:06 pm

That's a frustrating issue. I sympathize. Is there any chance that the card is bad? I mean, if the card is giving you so much trouble, and it shouldn't in terms of playing older games that aren't even all that old, then it's possible there's something wrong with the card.

Also, I had been having issues with my new card and games crashing earlier this year. Almost everything I tried playing would crash about 10 min in. I had been away from running more demanding games for quite a few years and so I had fallen out of practice of closing my browser before playing. But one day out of frustration I decided to close my browser and try again, and lo and behold, my problems disappeared. I think this happens when games try to access memory a certain way already being accessed by other applications. So, basically, close down anything memory intensive. I think that's a good reminder to anyone.
PC:
Intel i5 660
8GB RAM
Asus ROG 4GB 1050Ti

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Fri Mar 22, 2019 12:33 am

Rumpy wrote:
Thu Mar 21, 2019 2:06 pm
That's a frustrating issue. I sympathize. Is there any chance that the card is bad?
Nope. 3DMark runs perfectly, all the variations except the ray tracing one (that requires feature update 1809, which I just uninstalled)
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Fri Mar 22, 2019 2:01 am

Card was NOT overclocked. The card's fast enough that I didn't even bother tweaking it.

It ran Sniper Elite V2 fine for a week, then it went all kablooey.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Victoria Raverna
Posts: 3596
Joined: Fri Oct 15, 2004 2:23 am
Location: Jakarta

Re: New PC is not exactly compatible with older games...

Post by Victoria Raverna » Fri Mar 22, 2019 5:13 am

There were reports of high failure rate for RTX 2080 and 2070 cards.

One thing you can try is to set the Power Management Mode to "Prefered Maximum Performance" (in Nvidia Control Panel -> 3D Settings -> Manage 3D settings -> Global Settings). Maybe that'll help.

I had experience with a cheap GTX 960 card that was probably misconfigured by the manufacturer that had graphic corruptions and total crashes without that setting. With that setting, my old GTX 960 card was very stable.

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Fri Mar 22, 2019 11:51 am

WTF, even 3DMark had stopped running. I am now officially pissed off at my PC.

I've restarted in safe mode, nuked the display driver with DDU, and reinstalled an OLDER version 417.19 (instead of 419.35, which is at least 2 releases newer). But 3DMark still doesn't work.

I am seriously thinking of reinstalling Win10. Yeah, i think I'll do just that. Doing the "reset" right now. Good thing this is a Friday and I can redownload **** tonight. *sigh*
Last edited by Kasey Chang on Fri Mar 22, 2019 11:56 am, edited 1 time in total.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Isgrimnur
Posts: 60503
Joined: Sun Oct 15, 2006 12:29 am
Location: Chookity pok
Contact:
Isgrimnur’s avatar
Offline

Re: New PC is not exactly compatible with older games...

Post by Isgrimnur » Fri Mar 22, 2019 11:54 am

Nuke it from orbit. It's the only way to be sure.
Silver - 1k

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Fri Mar 22, 2019 11:58 am

Come to think of it, I can probably just get UPlay and Steam to rediscover the downloads, so I probably won't have to redownload EVERYTHING, and most of the installed apps, I kept the installers. *sigh* It's just a PITA to redo the system after only a 2 months...
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Isgrimnur
Posts: 60503
Joined: Sun Oct 15, 2006 12:29 am
Location: Chookity pok
Contact:
Isgrimnur’s avatar
Offline

Re: New PC is not exactly compatible with older games...

Post by Isgrimnur » Fri Mar 22, 2019 12:00 pm

I nuked my OS three times before I was finally able to determine that it was a faulty boot drive. It's not a fun process.

Before you nuke everything, test the boot drive and the memory.
Silver - 1k

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Fri Mar 22, 2019 12:54 pm

Isgrimnur wrote:
Fri Mar 22, 2019 12:00 pm
I nuked my OS three times before I was finally able to determine that it was a faulty boot drive. It's not a fun process.

Before you nuke everything, test the boot drive and the memory.
Can't, my brand new PC has brand new everything else, no spare parts around. *sigh*

Already did the Windows Memory Test (no problems) and CHKDSK (SSD drive, no problems)
Last edited by Kasey Chang on Fri Mar 22, 2019 1:00 pm, edited 1 time in total.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Isgrimnur
Posts: 60503
Joined: Sun Oct 15, 2006 12:29 am
Location: Chookity pok
Contact:
Isgrimnur’s avatar
Offline

Re: New PC is not exactly compatible with older games...

Post by Isgrimnur » Fri Mar 22, 2019 12:56 pm

Defrag any spinny drives and use Memtest86. No spare parts required.
Silver - 1k

User avatar
Anonymous Bosch
Posts: 7386
Joined: Thu Oct 14, 2004 6:09 pm
Location: Northern California [originally from the UK]

Re: New PC is not exactly compatible with older games...

Post by Anonymous Bosch » Fri Mar 22, 2019 1:52 pm

Don't forget, you can use the Reliability Monitor in Windows 10 to help diagnose what may be causing your crashes and performance issues.
"Good intentions will always be pleaded for every assumption of authority. It is hardly too strong to say that the Constitution was made to guard the people against the dangers of good intentions. There are men in all ages who mean to govern well, but they mean to govern. They promise to be good masters, but they mean to be masters." -- Daniel Webster

User avatar
Zitterbacke
Posts: 603
Joined: Thu Nov 11, 2004 11:24 pm

Re: New PC is not exactly compatible with older games...

Post by Zitterbacke » Fri Mar 22, 2019 2:21 pm

Kasey Chang wrote:
Fri Mar 22, 2019 11:58 am
Come to think of it, I can probably just get UPlay and Steam to rediscover the downloads, so I probably won't have to redownload EVERYTHING, and most of the installed apps, I kept the installers. *sigh* It's just a PITA to redo the system after only a 2 months...
Do that, I had it done just a few days ago with Origin, Steam and Uplay. I keep games on a different drive so I don't even have to think about it.
Playing suffering BF-V

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Fri Mar 22, 2019 6:42 pm

I am starting to think my 2070 has failed. 3d mark won't start,even after resetting Win10 install and updated drivers. WTF indeed.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Anonymous Bosch
Posts: 7386
Joined: Thu Oct 14, 2004 6:09 pm
Location: Northern California [originally from the UK]

Re: New PC is not exactly compatible with older games...

Post by Anonymous Bosch » Fri Mar 22, 2019 7:13 pm

Kasey Chang wrote:
Fri Mar 22, 2019 6:42 pm
I am starting to think my 2070 has failed. 3d mark won't start,even after resetting Win10 install and updated drivers. WTF indeed.
From what you have described, it certainly sounds very much like a hardware failure of some sort.

Here's hoping you aren't saddled with a shoddy customer service vendor (e.g. CyberPowerPC).
"Good intentions will always be pleaded for every assumption of authority. It is hardly too strong to say that the Constitution was made to guard the people against the dangers of good intentions. There are men in all ages who mean to govern well, but they mean to govern. They promise to be good masters, but they mean to be masters." -- Daniel Webster

User avatar
Rumpy
Posts: 8504
Joined: Sun Mar 27, 2005 6:52 pm
Location: Sudbury, Ontario, Canada

Re: New PC is not exactly compatible with older games...

Post by Rumpy » Fri Mar 22, 2019 8:13 pm

That would certainly suck, Kasey, especially since you hadn't had it for that long. It sounds like you may have been saddled with a bad batch? Maybe worth looking into an RMA. The stresses from the older games likely have brought the issues to the surface, though it might have just been a matter of time rather than the games themselves. Hope you get this fixed soon!
PC:
Intel i5 660
8GB RAM
Asus ROG 4GB 1050Ti

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Sat Mar 23, 2019 12:37 am

Trying one more time... Boot into safe mode, run DDU, reboot back to normal, reinstall older NVIDIA driver (with internet disconnected) 419.17 (newest is 419.35) reboot. See if this gets 3DMark working. If not, I al going to call iBuyPower for help.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Sat Mar 23, 2019 10:04 am

Did not work. Furmark Stress test failed at about 1:15 to 1:30.

I have to disable all DX11 features to make games run. (I was playing Deus Ex HR with DX11 disabled, same with World in Conflict)

For grins, I'm downloading the Uniengine tests.

EDIT: Superposition crashed 1-5 seconds in depending on whether I run medium or extreme. This suggests some of the video card's onboard RAM has failed. I also noticed some visual artifacts.

EDIT: Tried to run Valley, DX9 benchmark works, but occasionally frame rate drops to single digits, while hits 130-200 fps in other sections, with visual artifacts. It's pretty conclusive it's the video card.

Unfortunately, iBuyPower doesn't operate on Weekends. M-F only. At least they work on California time.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Blackhawk
Posts: 26519
Joined: Tue Oct 12, 2004 9:48 pm
Location: Southwest Indiana
Contact:
Blackhawk’s avatar
Offline

Re: New PC is not exactly compatible with older games...

Post by Blackhawk » Sat Mar 23, 2019 7:43 pm

Do you still have your old video card to swap it in and test again?
[This space left intentionally blank.]

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Sat Mar 23, 2019 9:41 pm

Blackhawk wrote:
Sat Mar 23, 2019 7:43 pm
Do you still have your old video card to swap it in and test again?
Brand new system, came with everything. My old PC was a laptop. :)
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Rumpy
Posts: 8504
Joined: Sun Mar 27, 2005 6:52 pm
Location: Sudbury, Ontario, Canada

Re: New PC is not exactly compatible with older games...

Post by Rumpy » Sat Mar 23, 2019 10:16 pm

I can see how that would complicate things. If you RMA it, they'd likely want the whole PC not just the card.
PC:
Intel i5 660
8GB RAM
Asus ROG 4GB 1050Ti

User avatar
Isgrimnur
Posts: 60503
Joined: Sun Oct 15, 2006 12:29 am
Location: Chookity pok
Contact:
Isgrimnur’s avatar
Offline

Re: New PC is not exactly compatible with older games...

Post by Isgrimnur » Sat Mar 23, 2019 10:33 pm

Cyberpower let me pull my bad drive and send it to them.
Silver - 1k

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Sun Mar 24, 2019 3:22 am

It's worth pointing out that 2D games are not affected. I am playing Steamworld Heist with zero problems. Which makes the diagnosis that much... painful.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Montag
Posts: 2588
Joined: Wed Nov 03, 2004 2:14 pm
Location: Indianapolis

Re: New PC is not exactly compatible with older games...

Post by Montag » Sun Mar 24, 2019 12:34 pm

words

User avatar
Rumpy
Posts: 8504
Joined: Sun Mar 27, 2005 6:52 pm
Location: Sudbury, Ontario, Canada

Re: New PC is not exactly compatible with older games...

Post by Rumpy » Sun Mar 24, 2019 2:01 pm

Yeah, I was in a similar situation more than a year ago with my old card. My 3d games were crashing, and in subtle ways that weren't immediately evident. I never played the latest more demanding games because I knew my card even then just wasn't up to it in general, even if it had been perfectly fine. But even older or less demanding games gave me issues. My first clue that something was going on was with ATS. I'd been playing that without problems for months until I started experiencing crashes while letting it run on the map screen. Or I'd step away for a moment while I had it on my screen, return and find that my video feed had crashed to a black screen. I could still hear the game in the background. I had posted about it and someone had pointed out that the memory on the card could be going bad. I was facing the prospect of getting a new card. So, I thought maybe it'll be OK if I go older as it technically shouldn't put much stress on the card at this point, so I started playing the original SW Battlefront 2 from 2005(?). I probably couldn't get 15 min or more of playing before it would crash. While waiting for my new card, I relied heavily on getting older games on GOG. That was my best friend through all that.
PC:
Intel i5 660
8GB RAM
Asus ROG 4GB 1050Ti

User avatar
Daehawk
Posts: 43120
Joined: Sat Jan 01, 2005 1:11 am

Re: New PC is not exactly compatible with older games...

Post by Daehawk » Sun Mar 24, 2019 2:46 pm

Had the 3D part of my card die a year or two ago. 2D was fine. I posted about it here. Not sure when .
https://www.gofundme.com/please-help-di ... -wife-died ....Help for me to take care of stuff . Wife died Jan 3 2019 after 31 years. My soulmate.
---------------------------------------------
I am Dyslexic of Borg, prepare to have your ass laminated.
GroovAtroN, stop asking
I guess Ray Butts has ate his last pancake.
http://steamcommunity.com/id/daehawk

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Mon Mar 25, 2019 12:14 pm

Got them on chat and they will issue me an RMA number within 48 hours. THEN I call them and setup my CC so they can ship me a replacement 2070 ASAP (I'm in California, can't take that long!) and I mail them the broken one.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Tue Mar 26, 2019 1:18 am

Actually got the RMA number within 30 minutes instead of up to 2 days. However, I was too busy to call them. Will call them tomorrow morning to get the advance replacement card.

EDIT: Called, now they have to charge me and ship me the card. THEN I'll disassemble the PC and return them the card... May be a couple days.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Fri Mar 29, 2019 1:07 pm

Just received the replacement card. Will install it over the weekend.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Sat Mar 30, 2019 3:56 am

Problem resolved. This also solved all the previous problems about games not working. Watch Dogs now runs like a champ. Having fun chasing down criminals in the city as a vigilante.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

User avatar
Rumpy
Posts: 8504
Joined: Sun Mar 27, 2005 6:52 pm
Location: Sudbury, Ontario, Canada

Re: New PC is not exactly compatible with older games...

Post by Rumpy » Sat Mar 30, 2019 1:40 pm

Yay! Glad it was resolved! :)
PC:
Intel i5 660
8GB RAM
Asus ROG 4GB 1050Ti

User avatar
Kasey Chang
Posts: 17223
Joined: Sat Oct 30, 2004 4:20 pm
Location: San Francisco, CA
Contact:

Re: New PC is not exactly compatible with older games...

Post by Kasey Chang » Sat Mar 30, 2019 2:53 pm

Now to pack and ship the card... AND confirm the refund had been issued.
My game FAQs | Join Massdrop and see what sort of deals they have! | Playing: ADR1FT, Frontier Pilot Simulator

Post Reply