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HDD Crash - literally

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Bakhtosh
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HDD Crash - literally

Post by Bakhtosh »

I have a friend who was using an external Hard Drive when her kid knocked it off the bed onto the floor. They've tried taking it out of the case (HDD is a Seagate Barracuda P/N: 9BJ136-566) and putting it in an external HDD cradle, and it failed to detect the drive.

Recovery specialists are hundreds of dollars.

Is there anything I could try or any diagnostics that might be able to detect the disk?
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gilraen
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Re: HDD Crash - literally

Post by gilraen »

Does the drive even spin?

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Z-Corn
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Re: HDD Crash - literally

Post by Z-Corn »

Maybe SpinRite?

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Anonymous Bosch
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Re: HDD Crash - literally

Post by Anonymous Bosch »

If you cannot even get the drive detected then you're most likely contending with some degree of internal damage. In which case there's unfortunately very little you can do to help. The data is likely still recoverable though, depending on the extent of damage. But she'll need to deal with a professional data recovery service.

Don't power it up anymore, and have her store it someplace safe. Then help her contact a reliable recovery service for a free estimate.
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Re: HDD Crash - literally

Post by LawBeefaroni »

Bakhtosh wrote:
Thu Dec 05, 2019 6:39 pm
They've tried taking it out of the case (HDD is a Seagate Barracuda P/N: 9BJ136-566) and putting it in an external HDD cradle, and it failed to detect the drive.

What do you mean by "cradle"? Is it an enclosure?

Get one of those universal SATA/IDE cable/adapter things and try that. If that fails, you may have to go professional. Keep in mind that it may be the control board that is damaged instead of the HDD internals.
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Re: HDD Crash - literally

Post by MonkeyFinger »

LawBeefaroni wrote:
Fri Dec 06, 2019 10:00 am
Bakhtosh wrote:
Thu Dec 05, 2019 6:39 pm
They've tried taking it out of the case (HDD is a Seagate Barracuda P/N: 9BJ136-566) and putting it in an external HDD cradle, and it failed to detect the drive.
Get one of those universal SATA/IDE cable/adapter things and try that.
I picked up this one recently which works great, btw.
-mf

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Re: HDD Crash - literally

Post by Kasey Chang »

Generally speaking, HDD is done if it fell off the table. Some drives have "emergency auto-park" if it detects "free-fall", but I doubt regular consumer drives still have that nowadays.
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Re: HDD Crash - literally

Post by hitbyambulance »

MonkeyFinger wrote:
Fri Dec 06, 2019 5:53 pm
LawBeefaroni wrote:
Fri Dec 06, 2019 10:00 am
Bakhtosh wrote:
Thu Dec 05, 2019 6:39 pm
They've tried taking it out of the case (HDD is a Seagate Barracuda P/N: 9BJ136-566) and putting it in an external HDD cradle, and it failed to detect the drive.
Get one of those universal SATA/IDE cable/adapter things and try that.
I picked up this one recently which works great, btw.
or if you want to really save money: https://www.ebay.com/itm/USB-2-0-To-SAT ... SwELtdecNL

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