PW Reset Email not arriving
- GreenGoo
- Posts: 42579
- Joined: Thu Oct 14, 2004 10:46 pm
- Location: Ottawa, ON
PW Reset Email not arriving
Heya,
Tried to reset my password and it accepted the email address I provided, but I never received a response from OO with the reset. I tried another possible email address and it rejected it as not being associated with my OO account, so it seems like the first one was correct. I tried it again about 30 minutes later and nada. That was 3 days ago.
What is my next step?
Tried to reset my password and it accepted the email address I provided, but I never received a response from OO with the reset. I tried another possible email address and it rejected it as not being associated with my OO account, so it seems like the first one was correct. I tried it again about 30 minutes later and nada. That was 3 days ago.
What is my next step?
- Rip
- Posts: 26891
- Joined: Tue Oct 12, 2004 9:34 pm
- Location: Cajun Country!
- Contact:
Re: PW Reset Email not arriving
Gotcha. You just took the next step. If for any reason you loose the ability to log in feel free to contact me at my e-mail rip at byteguru dot net.
If it isn't something we can resolve quickly I will reset it for you manually.
If it isn't something we can resolve quickly I will reset it for you manually.
- ImLawBoy
- Forum Admin
- Posts: 15063
- Joined: Tue Oct 12, 2004 9:49 pm
- Location: Chicago, IL
- Contact:
Re: PW Reset Email not arriving
I just sent you a PM, but it looks like Rip is on top of things, and he's going to be much better at this than me.
That's my purse! I don't know you!
- GreenGoo
- Posts: 42579
- Joined: Thu Oct 14, 2004 10:46 pm
- Location: Ottawa, ON
Re: PW Reset Email not arriving
Ok thanks. I have access from this workstation but the password is long gone/forgotten so I'm screwed on any new browsers.
No rush. Plus I can still read, I just can't post. Which some might argue is a net gain.![Wink ;)](./images/smilies/icon/wink.gif)
If you attempted to send me another pw reset email today, I have not received it.
No rush. Plus I can still read, I just can't post. Which some might argue is a net gain.
![Wink ;)](./images/smilies/icon/wink.gif)
If you attempted to send me another pw reset email today, I have not received it.
- Rip
- Posts: 26891
- Joined: Tue Oct 12, 2004 9:34 pm
- Location: Cajun Country!
- Contact:
Re: PW Reset Email not arriving
PM me what you would like for an interim password. Will figure out what is happening to the e-mail after we have you fixed up.GreenGoo wrote:Ok thanks. I have access from this workstation but the password is long gone/forgotten so I'm screwed on any new browsers.
No rush. Plus I can still read, I just can't post. Which some might argue is a net gain.
If you attempted to send me another pw reset email today, I have not received it.
Rip
- FishPants
- Server WhOOre
- Posts: 4665
- Joined: Fri Oct 15, 2004 1:38 pm
- Location: Canada
Re: PW Reset Email not arriving
Mailddaemon checks out on my side; and I'm receiving mail from the server.. Perhaps a spam/junk mail filter?
No.
- GreenGoo
- Posts: 42579
- Joined: Thu Oct 14, 2004 10:46 pm
- Location: Ottawa, ON
Re: PW Reset Email not arriving
I was thinking that, but I thought I had gotten email from OO that made it through before so I didn't look.FishPants wrote:Mailddaemon checks out on my side; and I'm receiving mail from the server.. Perhaps a spam/junk mail filter?
I'll check tonight and if it turns out to be the case, I owe you guys an apology for time wasted.
- Rip
- Posts: 26891
- Joined: Tue Oct 12, 2004 9:34 pm
- Location: Cajun Country!
- Contact:
Re: PW Reset Email not arriving
You owe us nothing, we are happy to help users figure out any problems encountered. That is what family does.GreenGoo wrote:I was thinking that, but I thought I had gotten email from OO that made it through before so I didn't look.FishPants wrote:Mailddaemon checks out on my side; and I'm receiving mail from the server.. Perhaps a spam/junk mail filter?
I'll check tonight and if it turns out to be the case, I owe you guys an apology for time wasted.
- GreenGoo
- Posts: 42579
- Joined: Thu Oct 14, 2004 10:46 pm
- Location: Ottawa, ON
Re: PW Reset Email not arriving
Yep, that's what it was. Sorry about that.
Thanks for looking into it for me. All good now.
![Embarrassed :oops:](./images/smilies/icon/redface.gif)
Thanks for looking into it for me. All good now.
- Rip
- Posts: 26891
- Joined: Tue Oct 12, 2004 9:34 pm
- Location: Cajun Country!
- Contact:
Re: PW Reset Email not arriving
Good to know.GreenGoo wrote:Yep, that's what it was. Sorry about that.![]()
Thanks for looking into it for me. All good now.
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