Printer stopped working

The Mad Hatter · Post by **The Mad Hatter** » Sat Feb 26, 2005 12:53 pm

I've had a Canon i560 printer for over a year now, and until this past month everything worked fine. Recently though it's just stopped working. When I boot the computer it shows as offline, and though I can set it as online I can't seem to communicate with it from my computer. Nothing prints and it won't do any kind of automatic tests or alignments. The USB cables are in place, no paper jams or anything like that.

The only thing I can think of is that I upgraded my BIOS around the same time. I really have no idea why that would fry my printer connection; it's not the USB connectors because I can still download pictures from my digital camera.

Any advice would be nifty.

Kasey Chang · Post by **Kasey Chang** » Sun Feb 27, 2005 3:45 pm

Get the manual and do the printer self-test. Usually it involves holding down one of the buttons while turning on the printer. Next woudl be to replace all the cartridges.

JSHAW · Post by **JSHAW** » Sun Feb 27, 2005 11:10 pm

I recommend that you uninstall the printer driver and reinstall driver.

Also, if you know how to go into the registry and delete ALL canon folders before reinstalling the driver, do it.

The Mad Hatter · Post by **The Mad Hatter** » Wed Mar 02, 2005 11:05 am

It turned out to be a cable problem - that is, the stupid cable wasn't plugged in. My bad.